Wine Tasting Room Guest Experience Lead

Balletto Vineyards; Santa Rosa (CA); On-site; USD 20,664 - 27,552; Part time

Job summary

A local winery in Santa Rosa is seeking a Part-Time Tasting Room Associate to facilitate guest experiences at the tasting room. This position involves greeting customers, serving wine samples, managing cash transactions, and ensuring a clean and inviting environment. The ideal candidate will have strong communication skills, wine knowledge, and experience in customer service. Flexibility to work weekends is required, along with the ability to lift up to 40 pounds. This role is essential in promoting the winery's products and enhancing guest satisfaction.

Qualifications

• Must have strong verbal and written skills with the ability to speak in front of people.
• Ability to lift and/or move up to 40 pounds.
• Previous customer service and retail experience preferred.

Responsibilities

• Greet, direct, and answer questions regarding our wines and facility.
• Serve wine samples and share information with guests.
• Ensure tasting room and inventory areas are clean and stocked at all times.
• Promote wine club sign-ups and sell wine products.
• Utilize cash register and reconcile daily sales.

Skills

Computer skills with various software packages

Strong verbal and written skills

Ability to manage cash and credit card transactions

Interpersonal awareness and relationship management

Proactive organizational skills

Wine knowledge and appreciation

Education

High School diploma or AA degree

Tools

Microsoft Word

Microsoft Excel

Point-of-sale applications

Job description

A local winery in Santa Rosa is seeking a Part-Time Tasting Room Associate to facilitate guest experiences at the tasting room. This position involves greeting customers, serving wine samples, managing cash transactions, and ensuring a clean and inviting environment. The ideal candidate will have strong communication skills, wine knowledge, and experience in customer service. Flexibility to work weekends is required, along with the ability to lift up to 40 pounds. This role is essential in promoting the winery's products and enhancing guest satisfaction.