Wine & Spirits Sales & Service Associate

Indiana Fine Wine & Spirits LLC; Town of Avon (NY); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Paid Time Off

Store discounts

Health plans

401(k) & HSA

Disability & life insurance

Parental leave

Pet insurance

Critical illness

Tuition assistance

Career training

Job summary

Total Wine & More in Town of Avon, NY, seeks Store Team Members to deliver outstanding customer service, drive sales, and assist with inventory, displays, and curbside orders. You will learn product knowledge through wine, spirits, and beer training, while keeping the store safe and compliant with regulations.

Roles include operating POS systems, stocking shelves, and providing friendly service evenings and weekends.

Qualifications

• High school diploma or equivalent preferred.
• 1-3 years of work experience.
• 1+ years of experience in a retail setting preferred.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work a flexible schedule as business requires, including evenings and weekends.
• Must be 21 years of age or older.
• Walk, bend down repeatedly, and be on feet for 8-10 hours a day.
• Ability to safely lift, load, and handle cases and pallets.
• Climb ladders and lift 50 lbs. overhead and repeatedly.
• May be exposed to various outdoor weather conditions throughout the workday.

Responsibilities

• Provide service and drive sales by engaging with customers and advising on products.
• Maximize product inventory, including processing freight, organizing and distributing inventory, pulling and stocking merchandise, building displays and end caps, placing signage, and supporting digital business operations by fulfilling orders and assisting with in-store and curbside pick-up and delivery services, including driving and making deliveries if assigned.
• Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services.
• Maintain knowledge of advertisements, promotions, and loyalty programs.
• Maintain safety and cleanliness standards across the store.
• Complete cross-functional responsibilities as assigned and perform other duties as assigned.
• Load and deliver orders in a safe and professional manner, following company policies and procedures and abiding by all traffic and safety laws.

Skills

Customer service

Sales

Flexibility

Education

High school diploma or equivalent

Tools

POS systems

Inventory management software

Job description

Total Wine & More in Town of Avon, NY, seeks Store Team Members to deliver outstanding customer service, drive sales, and assist with inventory, displays, and curbside orders. You will learn product knowledge through wine, spirits, and beer training, while keeping the store safe and compliant with regulations.

Roles include operating POS systems, stocking shelves, and providing friendly service evenings and weekends.