Wine Specialist & Customer Experience Champion

Kroger Co.; Seattle (WA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Employee Assistance Program (EAP)

Financial tools and coaching

Associate discounts on purchases

Tuition reimbursement

Career growth opportunities

Job summary

The Kroger Co. is seeking a dedicated store associate to support the wine department at our Seattle location. You will assist customers with wine and beer selections, answer questions, and provide recommendations while maintaining a welcoming store environment.

This role emphasizes high standards of service and teamwork in a fast-paced retail setting. As part of Kroger’s Store Operations, you will help ensure accurate product knowledge, participate in tastings, and collaborate with the store

Qualifications

• Second language skills (speaking, reading and/or writing).
• Knowledge of imported and domestic wine varieties and flavor profiles.
• Knowledge of industry trends in specialty wines and beers and related products.

Responsibilities

• Promote trust and respect among associates.
• Help customers feel welcome and informed about products in department and store.
• Respond to product questions and make recommendations.

Skills

Second language

Wine knowledge

Beer knowledge

Customer service

Stress management

Education

High school diploma or equivalent

Job description

The Kroger Co. is seeking a dedicated store associate to support the wine department at our Seattle location. You will assist customers with wine and beer selections, answer questions, and provide recommendations while maintaining a welcoming store environment.

This role emphasizes high standards of service and teamwork in a fast-paced retail setting. As part of Kroger’s Store Operations, you will help ensure accurate product knowledge, participate in tastings, and collaborate with the store