Beer, Wine & Spirits Specialist

The Kroger Co.; Roanoke (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

The Kroger Co. in Roanoke, VA is seeking a department associate to create an outstanding customer experience in the beer/wine/spirits department. You will assist management in achieving sales goals, maintain a clean, safe environment, and help customers with product questions and recommendations.

Responsibilities include displaying products, keeping accurate inventories, and staying informed about ads and promotions. A focus on safety and customer service is essential in this role.

Qualifications

• Must be 21 years of age.
• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math.

Responsibilities

• Promote trust and respect among associates.
• Answer questions about products to help customers feel welcome.
• Maintain knowledge of products and provide suggestions.
• Assist with display plans and promotions for the department.
• Ensure products are stocked, labeled, and inventory is accurate.
• Inform customers about beer, wine, and spirits specials.
• Recommend products to customers to meet needs.
• Report any ordering or shipping discrepancies to management.
• Maintain safety and cleanliness standards and temperature logs.
• Communicate safety risks and maintenance needs to store management.

Skills

Age 21+

Stress management

Communication skills

Basic math

Job description

The Kroger Co. in Roanoke, VA is seeking a department associate to create an outstanding customer experience in the beer/wine/spirits department. You will assist management in achieving sales goals, maintain a clean, safe environment, and help customers with product questions and recommendations.

Responsibilities include displaying products, keeping accurate inventories, and staying informed about ads and promotions. A focus on safety and customer service is essential in this role.