Wine-Savvy Evening Guest Server

Le Meridien & Sheraton Charlotte Hotels; Charlotte (NC); On-site; USD 17,000 - 28,000; Full time

Job summary

Le Meridien & Sheraton Charlotte Hotels is seeking an ambitious food and beverage team member to enhance guest experiences during events and service hours. Primarily PM shifts and weekends as per schedule, with duties including greeting guests, presenting menus, and suggesting wines.

You will memorize orders, relay to kitchen, handle payments, and maintain service areas, while upholding safety and company policies.

Qualifications

• Proven working experience in the relevant hospitality field.
• Ability to work independently and stay motivated.
• Friendly, customer-focused demeanor with strong service orientation.
• Professionalism with speed and attention to detail.

Responsibilities

• Greet guests warmly and assist host/hostess with seating as needed.
• Present menu, answer questions, and suggest foods, service, and wines.
• Memorize orders and relay to kitchen and service bar via POS.
• Process payments and assist guests through checkout.
• Maintain cleanliness and reset stations after each course; assist in service areas.
• Comply with health, safety, and alcohol service regulations.

Skills

Customer service

Independence

Motivation

Smile

Professionalism

Attention to detail

Job description

Le Meridien & Sheraton Charlotte Hotels is seeking an ambitious food and beverage team member to enhance guest experiences during events and service hours. Primarily PM shifts and weekends as per schedule, with duties including greeting guests, presenting menus, and suggesting wines.

You will memorize orders, relay to kitchen, handle payments, and maintain service areas, while upholding safety and company policies.