Evening & Weekend Guest Experience Server

StepStone Hospitality; Charlotte (NC); On-site; USD 17,000 - 25,000; Full time

Job summary

Le Meridien | Sheraton Charlotte Hotel is seeking an energetic hospitality professional to join our food and beverage team. You will greet guests, present menus, and assist with seating and service during primarily PM shifts and weekends.

The role emphasizes guest satisfaction, accurate order handling, and maintaining clean service areas. The ideal candidate will demonstrate independence, a friendly demeanor, and solid customer service skills, while upholding health and safety standards and

Qualifications

• Proven working experience in the relevant field.
• Ability to work independently and stay motivated.
• Friendly demeanor with strong customer service skills.
• Professionalism, speed, and accuracy in service.
• Positive attitude and team spirit.

Responsibilities

• Greet guests warmly and assist seating as needed.
• Present menu, answer questions, and suggest items including wines.
• Memorize menu selections and daily specials; know basic ingredients.
• Take orders and relay to kitchen and service bar via POS.
• Handle payments and process checkouts with accuracy.
• Prepare beverages, desserts, and clear and reset tables.
• Maintain cash handling procedures and ensure guest satisfaction.
• Follow health, safety regulations and company policies.

Skills

Independence

Smile

F&B experience

Customer service

Attention to detail

Job description

Le Meridien | Sheraton Charlotte Hotel is seeking an energetic hospitality professional to join our food and beverage team. You will greet guests, present menus, and assist with seating and service during primarily PM shifts and weekends.

The role emphasizes guest satisfaction, accurate order handling, and maintaining clean service areas. The ideal candidate will demonstrate independence, a friendly demeanor, and solid customer service skills, while upholding health and safety standards and