Banquet Server (Full-Time)

StepStone Hospitality; Charlotte, Northern (NC, KY); Hybrid; USD 17,000 - 28,000; Full time

Job summary

Le Meridien | Sheraton Charlotte Hotel is seeking an ambitious banquet server to join our events team in Charlotte, NC. You will help provide exceptional guest experiences during functions, ensuring service standards and attention to detail.

Responsibilities include preparing dressings, serving with proper china and glassware, assisting other staff, and maintaining health and safety regulations. A positive demeanor and hospitality experience are valued for smooth event execution.

Qualifications

• Experience in hospitality or banquet service is preferred.
• Ability to work independently and stay motivated.
• Excellent customer service and professional demeanor.

Responsibilities

• Prepare all dressings and cold sauces.
• Ensure quality guest service and comfort at all times by monitoring the area continuously.
• Have a comprehensive knowledge of all menu items, beverages, wines, etc.
• Serve all items using appropriate china, glassware, silverware, garnish, and condiments.
• Assist servers and set up housepersons if needed.
• Maintain safe serve regulations when serving alcoholic beverages.
• Assist in setting tables with linen and basic silver and glass maintaining high standard of presentation.
• Assist in breaking down events and cleaning rooms after functions.
• Comply with health and safety regulation and act in line with company policies and licensing laws.
• Maintain equipment in good condition.
• Report on any shortages, damages or security issues.
• Handle reasonable guest complaints/requests and inform others when required.

Skills

Independent work

Motivation

Customer service

Professionalism

Attention to detail

Hospitality experience

Positive demeanor

Team collaboration

Job description

Description

We are looking for an ambitious and fun individual to join our hard working banquets team at the Le Meridien | Sheraton Charlotte Hotel. Our goal is to enhance the customer experience by having an enthusiastic staff to ensure event guests are well taken care of!

• Prepare all dressings and cold sauces.


• Ensure quality guest service and comfort at all times by monitoring the area continuously.


• Have a comprehensive knowledge of all menu items, specials, beverages, wines, etc.


• Serve all items utilizing appropriate china, glassware, silverware, garnish, and condiments.


• Assist servers and set up housepersons if needed.


• Maintain safe serve regulations when serving alcoholic beverages


• Assist in setting tables with linen and basic silver and glass maintaining high standard of presentation


• Assist in breaking down events and cleaning rooms after functions


• Comply with health and safety regulation and act in line with company policies and licensing laws


• Maintain equipment in good condition


• Report on any shortages, damages or security issues


• Handle reasonable guests complaints/requests and inform others when required

Requirements

Skills to be successful in this role would include:

• Ability to work independently and remain motivated


• Smile


• Proven working experience in relevant field


• Helpful with customer service


• Professionalism along with speed and attention to detail

EOE - All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.