Banquet Server (On Call)

Le Meridien & Sheraton Charlotte Hotels; Charlotte (NC); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Free Parking

Free Lunch

Job summary

Le Meridien | Sheraton Charlotte Hotel is seeking an ambitious and friendly banquet server to join our events team in Charlotte, NC. This is an on-site, on-call role designed to support banquet functions with a smile and professional service.

Responsibilities include prepping dressings and sauces, maintaining event areas, delivering course service, and ensuring guest comfort. You must be dependable, able to work at least two shifts per month (including a PM event).

Qualifications

• Experience in a relevant field and ability to work independently.
• Friendly, customer-service oriented with professionalism and attention to detail.
• Willing to work at least 2 shifts per month, including a PM event.
• Comply with health and safety regulations and company policies.

Responsibilities

• Prepare all dressings and cold sauces.
• Ensure quality guest service and comfort by monitoring the area.
• Know menu items, specials, beverages, wines, etc.
• Serve items using proper china, glassware, and condiments.
• Assist servers and set up housepersons if needed.
• Maintain safe serve regulations for alcohol service.
• Set tables with linen, silver, glass; maintain presentation.
• Break down events and clean rooms after functions.
• Report shortages, damages, or security issues.
• Handle guest complaints/requests and inform others as required.

Skills

Independent work

Smile

Relevant field experience

Customer service

Professionalism & speed

Job description

Description

We are looking for an ambitious and fun individual to join our hard working banquets team at the Le Meridien | Sheraton Charlotte Hotel. Our goal is to enhance the customer experience by having an enthusiastic staff to ensure event guests are well taken care of!

• Prepare all dressings and cold sauces.
• Ensure quality guest service and comfort at all times by monitoring the area continuously.
• Have a comprehensive knowledge of all menu items, specials, beverages, wines, etc.
• Serve all items utilizing appropriate china, glassware, silverware, garnish, and condiments.
• Assist servers and set up housepersons if needed.
• Maintain safe serve regulations when serving alcoholic beverages
• Assist in setting tables with linen and basic silver and glass maintaining high standard of presentation
• Assist in breaking down events and cleaning rooms after functions
• Comply with health and safety regulation and act in line with company policies and licensing laws
• Maintain equipment in good condition
• Report on any shortages, damages or security issues
• Handle reasonable guests complaints/requests and inform others when required

This is an On Call position, you will be required to work atleast 2 shifts per month. One that includes a PM event.

Requirements

Skills to be successful in this role would include:

• Ability to work independently and remain motivated
• Smile
• Proven working experience in relevant field
• Helpful with customer service
• Professionalism along with speed and attention to detail

EOE - All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

FREE Parking and FREE Lunch!