Wine & Guest Experience Server — Personal, Memorable Service

Kimpton Hotels & Restaurants; Philadelphia (Philadelphia County); On-site; USD 17,000 - 30,000; Full time

Job summary

Kimpton Hotels & Restaurants seeks a guest-focused team member to provide outstanding service in our restaurant. You will greet guests, take orders, and serve food and beverages with accuracy and warmth.

Join a culture that values personal connections, fast-paced service, and collaboration across departments. Flexibility to work evenings, weekends, and holidays is preferred, and prior wine knowledge is a plus for creating memorable experiences.

Qualifications

• 1 year of experience in a similar or supportive role is preferred.
• Food Handler and Alcohol Awareness Certifications (if applicable).
• Able to prioritize multiple tasks in a dynamic environment.
• Able to learn, retain, and present product, menu, and allergy information to guests.

Responsibilities

• Provide guests with quality customer service by demonstrating excellent knowledge of all menu items.
• Serve food and beverages to guests in a punctual, courteous, efficient and accurate manner.
• Act as an advocate for the restaurant and develop relationships with guests.
• Assist with greeting, seating, taking orders, and handling to-go orders as needed.
• Attend trainings and communicate with management to ensure smooth operations.

Skills

Customer service

Hospitality

Communication

Flexibility

Multitasking

Wine service

Tools

POS system

Job description

Kimpton Hotels & Restaurants seeks a guest-focused team member to provide outstanding service in our restaurant. You will greet guests, take orders, and serve food and beverages with accuracy and warmth.

Join a culture that values personal connections, fast-paced service, and collaboration across departments. Flexibility to work evenings, weekends, and holidays is preferred, and prior wine knowledge is a plus for creating memorable experiences.