Rooftop Bar Server & Guest Experience Specialist

Kimpton Hotels & Restaurants; Sacramento (CA); On-site; USD 2,480,000 - 3,582,000; Full time

Job summary

Kimpton Hotels & Restaurants seeks hospitality team members to provide top-notch guest service outdoors and indoors. You will greet guests, take orders, and deliver food and beverages with precision, while maintaining deep knowledge of the menu and wine selections.

Strong communication and a passionate approach to personalization are essential. Cadenced by a flexible schedule including evenings, weekends, and holidays, this role emphasizes memorable, personal experiences and exceptional service

Qualifications

• 1 year of experience in a similar role is required.
• CA Food Handler and RBS Certifications are required.
• Ability to work outdoors for the majority of shifts.
• Strong knowledge of food, wine, and beverage menus.

Responsibilities

• Greet and welcome guests, attend tables promptly.
• Receive and take guest orders, process in POS quickly.
• Maintain product knowledge of menu items and beverages.
• Ensure guests have an enjoyable and memorable experience.
• Open bottled wine and perform basic upselling.
• Attend required trainings and communicate with staff.

Skills

Customer service

Multitasking

Communication

Guest relations

Attentive to detail

Education

CA Food Handler Certification

RBS Certification (Responsible Beverage Service)

Tools

POS system

Job description

Kimpton Hotels & Restaurants seeks hospitality team members to provide top-notch guest service outdoors and indoors. You will greet guests, take orders, and deliver food and beverages with precision, while maintaining deep knowledge of the menu and wine selections.

Strong communication and a passionate approach to personalization are essential. Cadenced by a flexible schedule including evenings, weekends, and holidays, this role emphasizes memorable, personal experiences and exceptional service