Guest Experience Server - Craft Personal Dining Moments

Kimpton Hotels & Restaurants; Nashville (TN); On-site; USD 26,000 - 38,000; Full time

Job summary

Kimpton Hotels & Restaurants in Nashville is seeking a friendly server to join our restaurant team. You will provide guests with quality service, take orders, and ensure a memorable dining experience by anticipating needs and delivering on our standards.

The role requires excellent communication, multitasking in a fast-paced setting, and the ability to learn the menu and wine knowledge. Flexibility for evenings and weekends is preferred.

Qualifications

• Previous hospitality experience preferred.
• Food Handler and Alcohol Awareness Certifications (if applicable).
• Able to prioritize tasks in a dynamic environment.
• Learn menu, wine knowledge, and allergy information.

Responsibilities

• Provide support to your team while keeping all areas clean, dry and safe for coworkers.
• Greet and welcome our guests and promptly attend to tables.
• Receive and take guest orders, process in POS system quickly and accurately.
• Prepare and serve meal accompaniments to guests.
• Learn and maintain product knowledge of the food, wine, and beverage menu(s).
• Ensure that guests have an enjoyable and memorable experience, relay complaints to management.
• Attend trainings and meetings; maintain constant communication with staff and management.

Skills

Guest service

Communication

Multitasking

Attention to detail

POS knowledge

Alcohol awareness

Education

High school diploma or equivalent

Tools

POS software

Job description

Kimpton Hotels & Restaurants in Nashville is seeking a friendly server to join our restaurant team. You will provide guests with quality service, take orders, and ensure a memorable dining experience by anticipating needs and delivering on our standards.

The role requires excellent communication, multitasking in a fast-paced setting, and the ability to learn the menu and wine knowledge. Flexibility for evenings and weekends is preferred.