Wine & Guest Experience Associate — Airport Bar

Paradies Lagardère; Palm Springs (CA); On-site; USD 30,000 - 60,000; Full time

Benefits offered by this job

Medical Benefits

401K Program

Paid Time Off

merchandise and dining discounts

Job summary

Paradies Lagardère is seeking friendly, service-focused staff for its Vino Volo concepts at the airport. The role involves greeting guests, taking orders for wine and beverages, and sharing menu information to enhance sales.

Staff responsibilities include processing POS transactions, stocking, cleaning, and supporting other areas as needed. Knowledge of wine lists and pricing, plus current alcohol service certification, helps ensure responsible service and a superior guest experience in a

Qualifications

• Friendly, guest-focused service approach.
• Wine knowledge including list and pricing guidance.
• Ability to process POS transactions quickly and accurately.
• Maintain clean and organized work area.
• Maintain current alcohol service certification and responsible service.

Responsibilities

• Greet guests and take drink and food orders.
• Inform guests about menu items and upsell where appropriate.
• Process POS transactions swiftly and accurately.
• Engage guests to create a positive memorable experience.
• Maintain wine knowledge and pricing guidance for guests.
• Assist with seating, answering phones, stock, and cleanup as needed.
• Respond to guest concerns and ensure safety and compliance.

Skills

Guest service

Wine knowledge

POS transactions

Team collaboration

Safety awareness

Tools

Point of Sale (POS)

Job description

Paradies Lagardère is seeking friendly, service-focused staff for its Vino Volo concepts at the airport. The role involves greeting guests, taking orders for wine and beverages, and sharing menu information to enhance sales.

Staff responsibilities include processing POS transactions, stocking, cleaning, and supporting other areas as needed. Knowledge of wine lists and pricing, plus current alcohol service certification, helps ensure responsible service and a superior guest experience in a