Vino Volo Associate

Paradies Lagardère; Palm Springs (CA); On-site; USD 30,000 - 60,000; Full time

Benefits offered by this job

Medical Benefits

401K Program

Paid Time Off

merchandise and dining discounts

Job summary

Paradies Lagardère is seeking friendly, service-focused staff for its Vino Volo concepts at the airport. The role involves greeting guests, taking orders for wine and beverages, and sharing menu information to enhance sales.

Staff responsibilities include processing POS transactions, stocking, cleaning, and supporting other areas as needed. Knowledge of wine lists and pricing, plus current alcohol service certification, helps ensure responsible service and a superior guest experience in a

Qualifications

• Friendly, guest-focused service approach.
• Wine knowledge including list and pricing guidance.
• Ability to process POS transactions quickly and accurately.
• Maintain clean and organized work area.
• Maintain current alcohol service certification and responsible service.

Responsibilities

• Greet guests and take drink and food orders.
• Inform guests about menu items and upsell where appropriate.
• Process POS transactions swiftly and accurately.
• Engage guests to create a positive memorable experience.
• Maintain wine knowledge and pricing guidance for guests.
• Assist with seating, answering phones, stock, and cleanup as needed.
• Respond to guest concerns and ensure safety and compliance.

Skills

Guest service

Wine knowledge

POS transactions

Team collaboration

Safety awareness

Tools

Point of Sale (POS)

Job description

Your career deserves... MORE OPPORTUNITIES
Paradies Lagardère is an award-winning and innovative Airport Concessionaire. We are looking for
passionate individuals to fill our roles in a retail and dining environment that is diverse and inclusive. Our
part-time and full-time opportunities will find you immersed in a rewarding environment in our award-winning concepts that have kept travelers coming back year after year.

Great Reasons to Work with Us

• Career advancement opportunities
• Fun Work Environment
• Medical Benefits
• Company Paid Time Off
• Premium pay for Worked Holidays
• 401K Program
• On-line Learning system
• Associate recognition Programs
• Merchandise and dining discounts

How You Can Make a Difference

• Working for Vino Volo ( a Paradies Lagardère Company) provides you with the opportunity to create a meaningful and positive impact on your community and the environment.
• As airport travel returns to normalcy in a post-COVID-19 world, our nationwide employees are upholding the highest safety and health standards to maintain a comfortable environment our customers can trust.
• Warmly greets, acknowledges, and takes guests drink and food order; provides information about menu items and looks for opportunities for additional sales
• Engage guests in a friendly and professional manner. Create a lasting first and last impression.
• Responsible for wine knowledge including, but not limited to flavor profiles and talking points of current list along with pricing guidelines
• Process all point of sale transactions in a quick, efficient manner
• Build guest loyalty and enhance selling skills through the use of training materials
• Work together with fellow employees and management to ensure all guests have the best experience possible
• Maintain a clean organized work environment
• Support other areas of the bar as requested, such as seating customers, answering telephones, stock work, cleanup, and documentation.
• Respond appropriately to guest concerns
• Maintain current adult beverage certification. Ensure responsible service of alcohol.