Wine & Guest Experience Associate — Airport Bar

Paradies Lagardère; Reno (NV); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Career advancement opportunities

Medical Benefits

Company Paid Time Off

401K Program

Employee discounts

Job summary

An innovative airport concessionaire in Reno, Nevada is seeking passionate individuals for various roles. Employees are expected to provide exceptional customer service and engage with guests in a friendly manner. Responsibilities include taking orders, maintaining wine knowledge, and ensuring a clean work environment. Successful candidates will contribute to a positive guest experience and uphold safety standards in a post-COVID-19 environment. Opportunities for career advancement and favorable benefits are offered.

Qualifications

• Strong customer service skills with a friendly demeanor.
• Knowledge of wine flavor profiles and pricing guidelines.
• Ability to handle point-of-sale transactions efficiently.

Responsibilities

• Greet and take guest orders professionally.
• Provide information about menu items and upsell opportunities.
• Maintain a clean and organized work environment.
• Ensure responsible service of alcohol.

Skills

Customer service

Wine knowledge

Sales skills

Teamwork

Communication

Job description

Your career deserves... MORE OPPORTUNITIES

Paradies Lagardère is an award-winning and innovative Airport Concessionaire. We are looking for

passionate individuals to fill our roles in a retail and dining environment that is diverse and inclusive. Our

part-time and full-time opportunities will find you immersed in a rewarding environment in our award-winning concepts that have kept travelers coming back year after year.

Great Reasons to Work with Us

• Career advancement opportunities
• Fun Work Environment
• Medical Benefits
• Company Paid Time Off
• Premium pay for Worked Holidays
• 401K Program
• On-line Learning system
• Associate recognition Programs
• Merchandise and dining discounts
  
  

How You Can Make a Difference

• Working for Vino Volo ( a Paradies Lagardère Company) provides you with the opportunity to create a meaningful and positive impact on your community and the environment.
• As airport travel returns to normalcy in a post-COVID-19 world, our nationwide employees are upholding the highest safety and health standards to maintain a comfortable environment our customers can trust.
• Warmly greets, acknowledges, and takes guests drink and food order; provides information about menu items and looks for opportunities for additional sales
• Engage guests in a friendly and professional manner. Create a lasting first and last impression.
• Responsible for wine knowledge including, but not limited to flavor profiles and talking points of current list along with pricing guidelines
• Process all point of sale transactions in a quick, efficient manner
• Build guest loyalty and enhance selling skills through the use of training materials
• Work together with fellow employees and management to ensure all guests have the best experience possible
• Maintain a clean organized work environment
• Support other areas of the bar as requested, such as seating customers, answering telephones, stock work, cleanup, and documentation.
• Respond appropriately to guest concerns
• Maintain current adult beverage certification. Ensure responsible service of alcohol.