Wine Club Concierge & Tasting Room Host

Cooper's Hawk Winery; Maine Township (IL); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

50% Dining and Carryout

40% Retail Wine

20% Retail and Private Events

Monthly Complimentary Wine Tasting for

Medical, Prescription, Dental, Vision

Telemedicine and Wellness Program

Company Matching 401(k) Retirement

Flexible Spending Accounts- Health and

Health Savings Account

Basic Life and AD&D Insurance

Voluntary Short-Term Disability

Highly Competitive Pay plus TeamMember

Pay Access before Pay Day

Flexible Schedules

Paid Time Off

Access to Team Member Relief Program

Employee Assistance Program

Everyday Benefits Program

Employee Referral Bonus Program

Wine and Culinary Education

Career GrowthFlight Plan

Job summary

Cooper's Hawk Winery is seeking Tasting Room Attendants to turn tastings into memorable experiences through friendly conversation, product knowledge, and genuine hospitality. You will guide guests through wines and retail items while inviting participation in the Wine Club.

Roles emphasize guest-centric service, awareness of menu and retail offerings, and active engagement in delivering a high-quality hospitality experience in a fast-paced setting.

Qualifications

• At least 21 years of age.
• Experience in restaurants, retail, or wine environments preferred.
• Comfort speaking to guests about wine and the Wine Club.
• Passion for hospitality and creating memorable guest experiences.
• Ability to multitask in a fast paced environment.
• Lift up to 40 pounds.
• Flexible availability including weekends and some holidays.

Responsibilities

• Learn Cooper’s Hawk menu, retail items, and wines offered to guests.
• Prepare your station for service and keep it clean and stocked.
• Restock and maintain product displays; assist in carryout orders and guest service as needed.
• Communicate with team members to deliver smooth and memorable service.
• Welcome guests warmly and answer questions about wine and the Wine Club; invite members to join.

Skills

Hospitality

Guest communication

Wine knowledge

Multitasking

Physical stamina

Job description

Cooper's Hawk Winery is seeking Tasting Room Attendants to turn tastings into memorable experiences through friendly conversation, product knowledge, and genuine hospitality. You will guide guests through wines and retail items while inviting participation in the Wine Club.

Roles emphasize guest-centric service, awareness of menu and retail offerings, and active engagement in delivering a high-quality hospitality experience in a fast-paced setting.