Wine Club Concierge & Tasting Specialist

Landed

Kildeer (IL)

On-site

USD 21,000 - 28,000

Full time

3 days ago

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Benefits offered by this job

50% Dining & Carryout discount

40% Retail Wine discount

20% Retail & Private Events discount

Monthly Wine Tasting for Two

Job summary

Cooper's Hawk in Illinois is seeking a Tasting Room Attendant with a passion for guest service, food and wine. You will greet guests, share knowledge of Cooper's Hawk offerings, and educate about the Wine Club while delivering friendly, team-based service.

A hospitality-focused mindset and ability to multi-task in a fast-paced setting are essential. Responsibilities include maintaining product knowledge, handling POS transactions with MICROS, stocking and displaying merchandise, and supporting

Qualifications

Must represent Cooper's Hawk Values.
Must be at least 21 years of age.
Experience in a casual or upscale dining environment or retail sales preferred.
Experience in a wine environment or equivalent preferred.
Hospitality-focused with a passion for guest service, food and wine.

Responsibilities

Greet all guests with hospitality; engage and answer questions about food, wine, Wine Club and facilities in a friendly, helpful manner.
Maintain full knowledge of Cooper's Hawk food, retail items, wines and Wines of the Month and Wine Club events.
Proactively build relationships with Guests and create a memorable experience.
Actively educate Guests on the Cooper's Hawk Wine Club and its offerings; invite them to participate to grow membership.
Maintain knowledge of tasting room functions and retail products, including tastings, costs, and wines featured.