Wine Experience Concierge – Tasting Room

Cooper's Hawk Winery; Naperville (IL); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Dining discount

Retail wine discount

Events discount

Wine tastings for two

Medical/dental/vision/telehealth

401k match

Paid time off

Flexible schedules

Early pay access

Wellness support

Wine & culinary education

Career growth plan

Rewards & referrals

Milestone recognition

Job summary

Cooper’s Hawk Winery is seeking Tasting Room Attendants who enhance each guest visit with friendly conversation, product knowledge, and hospitality. You will guide guests through wines and retail items, inviting them to join the Wine Club.

Compensation ranges from $15.00 to $18.00 per hour, with eligibility for benefits and discounts. Flexible, guest-focused roles require a welcoming attitude and teamwork.

Qualifications

• Experience in restaurants, retail, or wine environments preferred.
• Comfort speaking to guests about wine and the Wine Club.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Learn our food, wine, and retail offerings to confidently guide each guest.
• Prepare station for service, keep it clean and stocked.
• Study Cooper’s Hawk menu, retail items, and wines offered to guests.
• Restock and maintain product displays; support carryout when needed.
• Communicate with team to deliver smooth and memorable service.

Skills

Customer service

Hospitality experience

Wine knowledge

Multi-tasking

Job description

Cooper’s Hawk Winery is seeking Tasting Room Attendants who enhance each guest visit with friendly conversation, product knowledge, and hospitality. You will guide guests through wines and retail items, inviting them to join the Wine Club.

Compensation ranges from $15.00 to $18.00 per hour, with eligibility for benefits and discounts. Flexible, guest-focused roles require a welcoming attitude and teamwork.