Wine & Beverage Store Sales Supervisor — PTO & Benefits

Total Wine & More; Alexandria (VA); Sur place; USD 22 000 - 30 000; Plein temps

Avantages offerts par ce poste

Paid Time Off (PTO)

Generous store discounts

Health care plans (medical, dental, &視

401(k) & HSA

Life insurance

Paid parental leave

Pet insurance

Tuition assistance

Career development & product training

Consumer classes

Résumé du poste

Total Wine & More is seeking a Store Supervisor in the Alexandria area to help grow our brand, lead service-focused teams, and uphold our standards for a welcoming atmosphere. You will report to store management and support daily operations, training, and compliance with alcohol regulations.

The role emphasizes supervising staff, resolving customer issues, mentoring peers, and ensuring strong point-of-sale and inventory practices. Evening and weekend flexibility is required.

Qualifications

• High school diploma or equivalent preferred.
• 1–3 years of experience, 1+ year supervisory experience in retail.
• Strong interpersonal skills and a team player mindset.
• Experience resolving customer issues and coaching peers.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work a flexible schedule including evenings and weekends.

Responsabilités

• Serve in a team member capacity to support service team, merchandising and front‑end operations, drive sales and deliver key performance metrics (KPMs).
• Deliver outstanding customer service by leading by example, fostering a welcoming and knowledgeable store atmosphere, and resolving customer issues.
• Supervise team members and support their training, including ongoing development to enhance product knowledge and sales skills.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
• Maintain store safety and cleanliness standards across the store.
• Perform other duties as assigned.

Connaissances

Supervisory experience

Retail experience

Customer service

POS systems

Inventory management

Team player

Formation

High school diploma or equivalent

Outils

POS software

Description du poste

Total Wine & More is seeking a Store Supervisor in the Alexandria area to help grow our brand, lead service-focused teams, and uphold our standards for a welcoming atmosphere. You will report to store management and support daily operations, training, and compliance with alcohol regulations.

The role emphasizes supervising staff, resolving customer issues, mentoring peers, and ensuring strong point-of-sale and inventory practices. Evening and weekend flexibility is required.