Wine & Beverage Sales & Service Pro - Flexible Schedule

Total Wine & More; Apex (NC); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Paid Time Off

Store discounts

Health care plans

401(k)

HSA

FSA

Disability & life insurance

Parental leave

Pet insurance

College tuition assistance

Career development

Consumer classes

More

Job summary

Total Wine & More in Apex, NC is seeking a Service Team Member to engage customers, advise on products, and help drive sales while delivering friendly, high‑quality service. You will handle merchandising, stock, curbside orders, and deliveries where needed, with a focus on safe, compliant store operations and excellent team collaboration.

A high school diploma is preferred; 1–3 years in retail helps, and familiarity with POS systems and inventory software is valued.

Qualifications

• High school diploma or equivalent preferred.
• 1-3 years of work experience, 1+ years in a retail setting preferred.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work a flexible schedule as business requires, including evenings and weekends.

Responsibilities

• Maximize product inventory, including processing freight, organizing and distributing inventory, pulling and stocking merchandise, building displays and end caps, placing signage, and supporting digital business operations by fulfilling orders and assisting with in-store and curbside pick-up and delivery services, including driving and making deliveries if assigned
• Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services
• Participate in wine, spirits, and beer training to build product knowledge
• Maintain knowledge of advertisements, promotions, and loyalty programs
• Maintain safety and cleanliness standards across the store
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment
• Complete cross-functional responsibilities as assigned and perform other duties as assigned
• Load and deliver orders in a safe and professional manner, following company policies and procedures and abiding by all traffic and safety laws - if delivery is added as an essential job function
• If this job posting is coded as a seasonal role above, you can expect this position to be short term, no longer than six months, and you will have the option to apply for a non-seasonal role

Skills

Customer service

Retail experience

Flexible schedule

Team orientation

Education

High school diploma or equivalent

Tools

Point-of-sale systems

Inventory management software

Job description

Total Wine & More in Apex, NC is seeking a Service Team Member to engage customers, advise on products, and help drive sales while delivering friendly, high‑quality service. You will handle merchandising, stock, curbside orders, and deliveries where needed, with a focus on safe, compliant store operations and excellent team collaboration.

A high school diploma is preferred; 1–3 years in retail helps, and familiarity with POS systems and inventory software is valued.