Wine Bar Concierge & Flight Pairing Specialist

Paradies Lagardere Default; Austin (TX); On-site; USD 30,000 - 40,000; Part time

Job summary

Paradies Lagardere Default is seeking an Associate for Vino Volo in Austin, Texas. The Associate will provide exceptional customer service, using sophisticated wine knowledge to engage with guests at the tasting bar. Qualifications include a high school diploma, server experience in a full-service restaurant, and a passion for customer satisfaction. A Serve Safe certification is required. This position emphasizes upselling and creating memorable experiences for guests while maintaining a clean workspace and complying with safety regulations.

Qualifications

• Must be 21 years of age or older.
• Experience as a server in a full-service restaurant or wine bar is required.
• Serve Safe certification for alcohol and food handling.

Responsibilities

• Provide exceptional customer service at the tasting bar.
• Upsell food, wine, and merchandise to enhance customer experience.
• Maintain a clean and organized work environment.
• Respond appropriately to guest concerns.
• Complete side-work duties to maintain hygiene.

Skills

Customer service

Wine knowledge

Sales skills

Communication

Reliability

Education

High school diploma or equivalent

Two-year college degree

Tools

Point-of-sale systems

Job description

Paradies Lagardere Default is seeking an Associate for Vino Volo in Austin, Texas. The Associate will provide exceptional customer service, using sophisticated wine knowledge to engage with guests at the tasting bar. Qualifications include a high school diploma, server experience in a full-service restaurant, and a passion for customer satisfaction. A Serve Safe certification is required. This position emphasizes upselling and creating memorable experiences for guests while maintaining a clean workspace and complying with safety regulations.