Windows Refresh Tech

Insight Global; Hanover (MD); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

HSA/FSA / DCFSA options

401k with employer match

Paid time off

Job summary

Insight Global is seeking a hands-on Windows Technician to support the setup, deployment, and maintenance of company desktops, laptops, and mobile devices, ensuring secure and reliable configurations.

You will handle hardware, software, and Windows-related issues, perform routine maintenance, updates, and replacements, and prepare devices for employees with user profiles and connectivity. This on-site role in Hanover, MD offers on-the-job training and benefits.

Responsibilities

• Set up, configure, deploy, and maintain Windows desktops and laptops for employees.
• Configure and support company-issued mobile devices, including smartphones and tablets.
• Install and configure Windows operating systems, company applications, software, drivers, and peripherals.
• Prepare new devices for employees, including user profiles, system settings, applications, and connectivity.
• Troubleshoot hardware, software, operating system, network connectivity, and device performance issues.
• Perform routine maintenance, updates, patches, upgrades, and hardware replacements.
• Diagnose and resolve issues involving desktops, laptops, monitors, docking stations, printers, and other peripherals.

Job description

We are seeking a hands-on Windows Technician to support the setup, configuration, deployment, and maintenance of company desktops, laptops, and mobile devices. This person will ensure employees have properly configured, secure, and reliable devices while providing day-to-day technical support for hardware, software, and Windows-related issues.

Key Responsibilities

• Set up, configure, deploy, and maintain Windows desktops and laptops for company employees.
• Configure and support company-issued mobile devices, including smartphones and tablets.
• Install and configure Windows operating systems, company applications, software, drivers, and peripherals.
• Prepare new devices for employees, including user profiles, system settings, applications, and connectivity.
• Troubleshoot hardware, software, operating system, network connectivity, and device performance issues.
• Perform routine maintenance, updates, patches, upgrades, and hardware replacements.
• Diagnose and resolve issues involving desktops, laptops, monitors, docking stations, printers, and other peripherals.

Compensation:

$20 - 27/hr

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.