Windows Desktop & Mobile Tech - Deploy, Support & Optimize

Insight Global; Hanover (MD); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

HSA/FSA / DCFSA options

401k with employer match

Paid time off

Job summary

Insight Global is seeking a hands-on Windows Technician to support the setup, deployment, and maintenance of company desktops, laptops, and mobile devices, ensuring secure and reliable configurations.

You will handle hardware, software, and Windows-related issues, perform routine maintenance, updates, and replacements, and prepare devices for employees with user profiles and connectivity. This on-site role in Hanover, MD offers on-the-job training and benefits.

Responsibilities

• Set up, configure, deploy, and maintain Windows desktops and laptops for employees.
• Configure and support company-issued mobile devices, including smartphones and tablets.
• Install and configure Windows operating systems, company applications, software, drivers, and peripherals.
• Prepare new devices for employees, including user profiles, system settings, applications, and connectivity.
• Troubleshoot hardware, software, operating system, network connectivity, and device performance issues.
• Perform routine maintenance, updates, patches, upgrades, and hardware replacements.
• Diagnose and resolve issues involving desktops, laptops, monitors, docking stations, printers, and other peripherals.

Job description

Insight Global is seeking a hands-on Windows Technician to support the setup, deployment, and maintenance of company desktops, laptops, and mobile devices, ensuring secure and reliable configurations.

You will handle hardware, software, and Windows-related issues, perform routine maintenance, updates, and replacements, and prepare devices for employees with user profiles and connectivity. This on-site role in Hanover, MD offers on-the-job training and benefits.