Windows Desktop Technician - Onsite | 7-Month Contract

Global-Technical-Talent-1; Baltimore (MD); On-site; USD 41,000 - 48,000; Full time

Benefits offered by this job

Medical, Vision, and Dental Insurance

401k Retirement Fund

Job summary

Global-Technical-Talent-1 is seeking a Desktop Technician to install, configure, and administer Windows desktops at the Owings Mills/Baltimore innovations hub. This contract role supports high-volume walk-up traffic and requires strong problem-solving and customer-service skills.

You will set up new users, manage accounts (email, LDAP, VPN), troubleshoot desktop and mobile devices, and contribute to lifecycle management from research to deployment.

Qualifications

• Associate's degree in a technical field is required.
• 5-7 years of experience required.
• Knowledge of Windows OS and desktop troubleshooting.

Responsibilities

• Assist in software and hardware lifecycle management including research, packaging, QA, and deployment prep.
• Set up new users, including desktop configuration, email, LDAP, VPN accounts.
• Support employees, local and remote, with desktop issues, account issues, and access to internal services.
• Troubleshoot software issues on desktops/laptops.
• Some off hours support may apply.

Skills

Windows OS

Desktop installation

Desktop troubleshooting

Education

Associate's degree in technical field

Job description

Global-Technical-Talent-1 is seeking a Desktop Technician to install, configure, and administer Windows desktops at the Owings Mills/Baltimore innovations hub. This contract role supports high-volume walk-up traffic and requires strong problem-solving and customer-service skills.

You will set up new users, manage accounts (email, LDAP, VPN), troubleshoot desktop and mobile devices, and contribute to lifecycle management from research to deployment.