Windows Desktop Technician - Onsite, 6-Month Contract

Fives DyAG Corp.; Owings Mills (MD); On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

Medical, Vision, and Dental Insurance

401k Retirement Fund

Job summary

Fives DyAG Corp. is seeking a Desktop Technician in Owings Mills, MD to install, configure and manage Windows desktops in a high-volume, customer-facing environment at the innovation hub. The role focuses on desk setup, account provisioning, and troubleshooting.

The ideal candidate will have 5–7 years of desktop support experience, an Associate’s degree in a technical field, and strong customer service skills. Onsite work with potential off-hours support is required.

Qualifications

• Knowledge of Windows OS and desktop troubleshooting.
• Experience configuring desktop hardware and software.
• Familiarity with Office 365 suite (Excel macros).
• Strong customer-facing and service skills.

Responsibilities

• Assist in software/hardware lifecycle management including research, packaging, QA, and deployment prep.
• Set up new users with desktop config, email, LDAP, and VPN accounts.
• Support employees locally and remotely with desktop and account issues.
• Troubleshoot software issues on desktops/laptops.
• Some off-hours support may apply.

Skills

Windows OS

Desktop installation

Desktop configuration

Troubleshooting

Office 365

Customer service

Education

Associate's degree in a technical field

Tools

Active Directory

VPN

Job description

Fives DyAG Corp. is seeking a Desktop Technician in Owings Mills, MD to install, configure and manage Windows desktops in a high-volume, customer-facing environment at the innovation hub. The role focuses on desk setup, account provisioning, and troubleshooting.

The ideal candidate will have 5–7 years of desktop support experience, an Associate’s degree in a technical field, and strong customer service skills. Onsite work with potential off-hours support is required.