Windows Desktop Support Tech — On-Site OS Expert

NTT Data Americas, Inc.; Clinton (IA); On-site; USD 34,000 - 49,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Flexible spending account/Health-saver

401(k) program and matching

AD&D insurance

Employee assistance

Job summary

NTT DATA seeks a Desktop Support-Windows OS professional to join our Clinton, Iowa team. The role covers troubleshooting, upgrades, deployment, and repair for desktops, notebooks, and printers in a mostly routine environment.

The position requires 2+ years experience, a High School Diploma or equivalent, and strong Windows knowledge. Some travel may be needed; A+ certification is preferred. NTT DATA offers comprehensive benefits and a competitive starting wage.

Qualifications

• Typically requires 2+ years relevant experience.
• Strong knowledge of Windows operating system environment.
• A+ desktop or equivalent skill set is required; additional certifications for various hardware platforms may be required.
• Minimal travel, overnight domestic trips may be required.
• Personal reliable transportation

Responsibilities

• Performs basic troubleshooting, parts replacement, systems upgrades, deployment and repair on desktops/notebooks/printers.
• May respond to calls after normal business hours per leader instructions.
• Identifies potential issues that could adversely impact end user experience and takes corrective action.

Skills

Windows OS

Client service

A+ certification

Discretion & judgment

Education

High School Diploma

Undergraduate coursework preferred

Tools

A+ certification

Job description

NTT DATA seeks a Desktop Support-Windows OS professional to join our Clinton, Iowa team. The role covers troubleshooting, upgrades, deployment, and repair for desktops, notebooks, and printers in a mostly routine environment.

The position requires 2+ years experience, a High School Diploma or equivalent, and strong Windows knowledge. Some travel may be needed; A+ certification is preferred. NTT DATA offers comprehensive benefits and a competitive starting wage.