Windows Desktop Support Specialist

NTT DATA, Inc.; Clinton (IA); Vor Ort; USD 34.000 - 48.000; Vollzeit

Benefits dieser Stelle

Medical Insurance

Dental Insurance

Vision Insurance

401k program

AD&D Insurance

Employee Assistance

Zusammenfassung

NTT DATA is seeking a Desktop Support-Windows Operating System in Clinton, Iowa to provide end-user desktop support, troubleshooting, deployment, and repair for desktops, notebooks and printers. The ideal candidate will have 2+ years of relevant experience and a High School Diploma with strong customer service skills.

Applicants with an undergraduate degree or A+ certification are welcome, and minimal travel may be required.

Qualifikationen

• 2+ years relevant experience in desktop support or similar role.
• High School Diploma or equivalent required; undergraduate coursework preferred.
• Strong knowledge of Windows operating system environment.
• Solid client service skills and ability to troubleshoot desktops, notebooks, printers.

Aufgaben

• Performs basic troubleshooting, parts replacement, systems upgrades, deployment and repair on desktops / notebooks/printers.
• May respond to calls after normal business hours per leader instructions.
• Identifies potential issues that could adversely impact end user experience and takes corrective action.

Kenntnisse

Windows OS knowledge

2+ years experience

A+ certification or equivalent

Customer service

Travel flexibility

Physically able

Ausbildung

High School Diploma or equivalent

Undergraduate coursework preferred

Jobbeschreibung

NTT DATA is seeking a Desktop Support-Windows Operating System in Clinton, Iowa to provide end-user desktop support, troubleshooting, deployment, and repair for desktops, notebooks and printers. The ideal candidate will have 2+ years of relevant experience and a High School Diploma with strong customer service skills.

Applicants with an undergraduate degree or A+ certification are welcome, and minimal travel may be required.