Windows Desktop Support Specialist

Boston Private; San Mateo (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Boston Private in San Mateo is seeking a Desktop Support Analyst responsible for analyzing, developing, and implementing desktop support solutions. You will provide end-user support in a Windows environment and recommend process improvements.

The ideal candidate will have 3-4 years of experience in a technology environment and excellent technical knowledge of desktop and server hardware. A strong customer-service orientation and effective interpersonal skills are essential for success in this role.

Qualifications

• 3-4 years in a technology environment.
• Excellent technical knowledge of Windows desktop and server hardware and software.
• Hands-on hardware troubleshooting experience.
• Solid understanding of current networking protocols.

Responsibilities

• Analyze, develop, and implement desktop support solutions.
• Provide end-user support in a Windows environment.
• Install and support enterprise-wide applications.
• Manage client configuration inventory.

Skills

Windows desktop knowledge

Technical troubleshooting

Networking protocols

Interpersonal skills

Customer service orientation

Tools

WSUS

Symantec Ghost

Active Directory (AD)

Job description

Boston Private in San Mateo is seeking a Desktop Support Analyst responsible for analyzing, developing, and implementing desktop support solutions. You will provide end-user support in a Windows environment and recommend process improvements.

The ideal candidate will have 3-4 years of experience in a technology environment and excellent technical knowledge of desktop and server hardware. A strong customer-service orientation and effective interpersonal skills are essential for success in this role.