Windows Desktop and Cloud Support

Xperteks Computer Consultancy, Inc.; Hinsdale (IL); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Xperteks Computer Consultancy, Inc. seeks a Windows/PC Help Desk Support professional for a full-time hybrid role, supporting a client onsite in Hinsdale, IL. The ideal candidate has strong Windows OS skills, hardware knowledge, and a passion for technology.

Remote and onsite troubleshooting, documentation, and customer communication are essential. Ideal applicants will handle desktop and user support, VPN, network issues, printer problems, and Microsoft 365 cloud services, with an emphasis on

Qualifications

• Experience with Windows operating systems and general desktop support.
• VPN connectivity, TCP/IP LAN networks, and firewall troubleshooting.
• Proficient in Windows troubleshooting and printer issues.
• Experience with Microsoft 365 and cloud platforms.
• Strong problem-solving, organization, and documentation skills.

Responsibilities

• Provide general desktop, user and hardware support.
• Proactive system maintenance including backup solutions.
• Provide connectivity and troubleshooting support.
• Provide network and server support.
• Maintain clear documentation and communicate effectively.
• Onsite support is required.

Skills

Windows troubleshooting

VPN connectivity

TCP/IP networks

Printer troubleshooting

Microsoft 365 clouds

Remote software

Critical thinking

Organized

Job description

Xperteks is looking to hire an Windows/PC Help Desk Support

This is a Full-Time Hybrid position.

A premier Managed Services Provider (MSP) is seeking a highly energetic team player for Windows Technical Support position to support a client on a full-time basis on-site.

Candidate must be passionate about computers & technology and should be highly proficient in Windows Operating System. Must be up to date on the latest technologies and be able troubleshoot and learn quickly.

Must Be Experienced And Proficient In

• Remote Software Technologies
• VPN Connectivity and TCP/IP LAN Networks
• General Network and Firewall troubleshooting
• Windows Troubleshooting
• Printer Troubleshooting
• Microsoft 365 and Cloud other various cloud platforms
• Critical Thinker
• Organized

Ideal Candidates Should Be Able To

• Provide general desktop, user and hardware support
• Provide proactive system maintenance including backup solutions
• Provide general connectivity and troubleshooting support
• Provide network and server support
• Provide good communication skills and documentation
• Onsite support required