Window Support & Service Coordinator

Westlake Chemical; Dallas (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

Westlake Chemical in Dallas, Texas is looking for a Service Representative to provide assistance to customers by creating service tickets and resolving issues with their windows. You will engage with clients directly, ensuring their inquiries are addressed promptly and effectively.

The ideal candidate will possess strong communication and organizational skills, with a proven ability to lead and work effectively within a team. This role involves regular customer interaction and requires excellent time management.

Qualifications

• Must possess strong communication and organizational skills.
• Must have strong leadership skills and the ability to lead associates by example.
• Ability to work well independently and in a team environment.

Responsibilities

• Provide professional assistance to customers by creating service tickets.
• Answer inbound calls from customers regarding product issues.
• Build rapport and resolve customer discrepancies proactively.

Skills

Strong communication skills

Organizational skills

Leadership skills

Attention to detail

Time management skills

Education

Computer and software experience

Job description

Westlake Chemical in Dallas, Texas is looking for a Service Representative to provide assistance to customers by creating service tickets and resolving issues with their windows. You will engage with clients directly, ensuring their inquiries are addressed promptly and effectively.

The ideal candidate will possess strong communication and organizational skills, with a proven ability to lead and work effectively within a team. This role involves regular customer interaction and requires excellent time management.