Customer Support Tech - Windows Repairs

Westlake Royal Building Products; Dallas (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

Westlake Royal Building Products is looking for a Service Representative in Dallas, Texas. This role involves providing professional assistance to customers and creating tickets for service issues with their windows.

The ideal candidate will possess strong communication skills, be able to work well in a team environment, and handle customer complaints effectively. If you are organized with great time management abilities, apply to join our team today!

Qualifications

• Ability to work independently and use good judgment.
• Ability to handle confidential information.
• Ability to adapt work practices and priorities.

Responsibilities

• Provide professional assistance to customers.
• Create tickets for service issues.
• Build rapport with customers.
• Educate customers on product knowledge.
• Resolve customer discrepancies.

Skills

Strong communication skills

Organizational skills

Teamwork

Leadership skills

Multi-tasking

Time management

Education

Experience with computer and software

Job description

Westlake Royal Building Products is looking for a Service Representative in Dallas, Texas. This role involves providing professional assistance to customers and creating tickets for service issues with their windows.

The ideal candidate will possess strong communication skills, be able to work well in a team environment, and handle customer complaints effectively. If you are organized with great time management abilities, apply to join our team today!