Window Installer Lead

Andersen Corp.; Edina (MN); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in home improvement seeks skilled Lead Installers to enhance customer experiences. This role involves overseeing window and door installations, ensuring quality and satisfaction. Ideal candidates will have extensive experience, a knack for problem-solving, and a commitment to exceptional service. The company offers competitive pay, bonuses, and opportunities for advancement, all while fostering a supportive environment for both installers and homeowners. If you are passionate about craftsmanship and customer satisfaction, this is the perfect opportunity for you.

Benefits

Profit Sharing

Generous Benefits

Retirement Plans

Fit for Work Program

Year-round Installation Work

Certified Master Installer Program

Opportunities for Advancement

Qualifications

• 5+ years of window installation and remodeling experience preferred.
• Ability to coach and mentor other installers.
• Strong customer service and empathy skills.

Responsibilities

• Responsible for window and door installation at job sites.
• Ensure customer satisfaction and confirm measurements before work.
• Provide direction and training to other installers.

Skills

Window Installation

Customer Service

Construction Management

Problem Solving

Team Leadership

Education

High School Diploma

Tools

Hand Tools

Power Tools

Job description

Watch this video to learn more about being an Installer at Renewal by Andersen: https://www.youtube.com/watch?v=0zmBTDp-oB0



This position earns commission in addition to base pay. Successful candidates in this role are expected to earn $24.72-44.50 hourly + up to $600 in monthly bonuses, Base pay is based on several factors including but not limited to work experience, education, geographic location, certifications, etc. Your recruiter can share more about the specific compensation package for your preferred role during the hiring process.



PURPOSE:

Renewal by Andersen is looking for accomplished, driven and motivated Lead Installers to help perfect our customer's experience in upgrading their homes. The Lead Installer is responsible for window and door installation of a single job site. Ensures customer satisfaction, pre-arrival planning for materials and resources, confirms measurement of window and doors prior to the commencement of work, performs routine to complex window or door installations, and proper work site shut down. Provides direction and/or training to an Installer in accordance with Renewal by Andersen's guidelines.



It Takes the Best to Make the Best

We're looking for the top Window and Door Installers in the industry!



Are you a craftsperson who wants to bring your skills and expertise to one of the premiere home-improvement service providers in the country?



Renewal by Andersen was founded with a mission to redefine the industry and to offer a different-and better-window replacement experience. Our Signature Service is an exclusive combination of the best people in the industry, a superior process, and an exclusive product. From design and sales through installation and service, we own the entire process-giving our homeowners a single point of contact and creating a most streamlined, hassle-free, white-glove renovation experience.



We've long understood that a quality experience is in the details. All of the care, pride, professionalism, and craftsmanship we put into our products would mean little without the very best professional installation-which is why we don't just take pride in our installers, we celebrate them.



We're not alone in that-read just a handful of reviews from some of our more than 500,000 happy customers across the nation, and you will hear them singing the praises of our Certified Master Installers.



If you are professional craftsperson who is experienced in installing windows in homes of all shapes, sizes, and styles, we want to hear from you. We bring on folks who are proud of the work they do and the products they install, and who are dedicated to working with individual homeowners and going the extra mile whenever necessary (and often even when it's not!).



Why We're Different

Our installers are technicians-but they are also customer-service specialists and brand stewards. As a Lead Installer, you will need both:



Construction Aptitude



Variations in wall materials and thickness

Different types of casings or sill constructions

Changes from house settling

Unforeseen structural damage



Soft Skills to serve as the "face" of Renewal by Andersen by:



Taking time to get to know the homeowners

Explaining to them what will happen throughout the day

Answering any questions that come up

Asking the happy homeowner for an online review at the conclusion of the job



Qualifications

Do you have:

High School diploma or equivalent

Minimum of 5 years Window installation and remodeling experience preferred

Minimum of 5 years managing job sites and leading crews in a construction environment

Ability and willingness to coach and mentor other installers

A proven track record of superior workmanship.

Scheduled availability to work when homeowners are available and in their homes (between the hours of 7 a.m. - 7 p.m.)

Ability to lift up to 83 pounds.

Working knowledge of hand and power tools

Valid driver's license

Able to communicate effectively with peers and homeowners.

Ability to confidently handle confrontation/conflicts using a tactful and diplomatic approach, and the ability to maintain perspective under demanding conditions.

Able to organize tasks and jobs requirements.

Proficient in the use of tools and equipment.

Empathy and customer service skills.

A strong sense of accountability-and an equally strong sense of teamwork

Diagnostic skills: assessment, problem solving, and decision making

Self-motivation, time- and work-process management skills, and the ability to work independently.



Then we have:

Excellent, competitive base with bonus structure

Profit Sharing

Generous benefits and retirement plans

Fit for Work Program

Year-round installation work

Certified Master Installer program (training and certification)

Opportunities for advancement and career development

A chance to help people transform their homes and their lives