Window & Door Service TechnicianArrow Icon

Milwaukee Succeeds; Waukesha (WI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid training

Work / life balance

Full medical, dental, vision, and life insurance

Holiday pay and PTO

401K

Company use of vehicle to complete services

Growth opportunities

Job summary

A leading window and door replacement company is seeking a full-time Service Technician in Waukesha, Wisconsin. The ideal candidate will have at least 2 years of window installation experience and a strong commitment to customer satisfaction. Responsibilities include servicing and repairing windows and doors, maintaining documentation, and working collaboratively within the Service team. This position offers a competitive benefits package including paid training, medical insurance, a 401K plan, and opportunities for growth.

Qualifications

• Must have at least 2 years window installation experience.
• Valid driver's license and clean driving record required.
• Ability to work independently and solve problems effectively.

Responsibilities

• Service and repair previously installed windows and doors.
• Analyze problems and devise solutions independently.
• Maintain customer satisfaction throughout the service process.
• Complete service training and understand implemented procedures.
• Document service notes and process payments as necessary.

Skills

Window installation

Excellent communication skills

Problem-solving

Attention to detail

General construction knowledge

Job description

Window & Door Service TechnicianArrow Icon

America's premier window and door replacement company, Renewal by Andersen, is looking to add a full‑time in‑field Service Technician to our team! We are looking for candidates with a strong knowledge of window and door installation who can work both independently and with our Service team to resolve issues and ensure customer satisfaction.

Must have window installation experience, a valid driver's license, & a good driving record to be considered for position

Key Responsibilities

• Service and repair previously installed windows & doors (sashes, screens, locks, units, woodwork, etc.)
• Analyze problems and come up with solutions independently, with the Service team, and our customers
• Determine and follow through on corrective action that is efficient and cost effective
• Maintain customer satisfaction from start to finish with a positive, can‑do attitude
• Work in a highly collaborative environment
• Timely documentation of service notes and complete paperwork
• Collect and process payments if necessary
• Fully complete service training from lead service tech and understand procedures implemented with both service and safety

Benefits

• Paid training
• Work / life balance
• Full medical, dental, vision, and life insurance
• Holiday pay, PTO, and company matched
• 401K
• Company use of vehicle to complete services
• Growth opportunities

Job Requirements

• Excellent communication and interpersonal skills
• High attention to detail and commitment to delivering high quality workmanship
• MUST have at least 2 years window installation experience
• Knowledge of general construction, home improvements, and renovation preferred
• Ability to work independently and solve problems on the spot
• Valid Driver's License and clean driving record - this position is contingent on successfully passing a detailed driving record check and meeting the necessary requirements to be insurable under our company's policy.