Window Service Technician

Renewal by Andersen Metro & Midwest; Cranford (NJ); On-site; USD 28,413 - 40,467; Full time

Benefits offered by this job

Company vehicle and gas card

401K Plan with Company Match

Comprehensive Health Benefits

PTO

Student Loan Repayment Program

Employee Perks Program

Job summary

A leading window and door company in Cranford, NJ is seeking a Window Service Technician to provide excellent service and support to customers. You will troubleshoot and resolve issues on-site, ensuring satisfaction through effective customer interaction. The ideal candidate has experience in installations or related fields, a valid driver's license, and strong problem-solving skills. This full-time role offers competitive hourly compensation starting at $25/hour along with a company vehicle and benefits.

Qualifications

• Experience in window and door installation is preferred.
• Strong customer service and problem-solving skills are essential.
• Physical ability to lift up to 75 lbs unassisted is required.

Responsibilities

• Deliver service performance while addressing warranty issues.
• Troubleshoot on-site challenges using expertise.
• Replace defective parts and ensure product functionality.

Skills

Customer service skills

Troubleshooting

Communication

Education

1-2 years of experience installing windows and doors

Valid driver’s license

Tools

Metal brake

Caulking

Job description

Join to apply for the Window Service Technician role at Renewal by Andersen Metro & Midwest

Renewal by Andersen – Cranford, NJ

Are you ready to take your construction skills to the next level? At Renewal by Andersen, the custom division of Andersen Windows, you'll be part of a legacy that has been building beautiful, high-quality window and door systems since 1903. Here's your chance to join a team dedicated to transforming the home improvement experience for our customers, while growing your career in a supportive and dynamic environment.

Your Responsibilities Will Include

• Deliver top-notch service performance while addressing warranty issues on our high-end windows and doors.
• Troubleshoot and tackle on-site challenges, using your expertise to fix problems and assist customers promptly.
• Ensure that our customers’ smiles stay wide by resolving issues and providing solutions that exceed their expectations.
• Replace defective parts and ensure that our elegant product solutions are functioning flawlessly.
• Diagnose and resolve common issues (think water infiltration or bowed panels) with precision and expertise.

What We’re Looking For

• 1-2 years of experience installing windows and doors preferred, or equivalent experience in a related field.
• A valid driver’s license.
• Knowledge of custom window and door installations is a plus.
• Proficiency in using a metal brake and caulking, plus familiarity with minor trim work around windows and patio doors—both inside and out.
• Great customer service skills with a knack for troubleshooting and problem-solving.
• Strong communication skills—you'll have the chance to build rapport and trust quickly with clients.
• Physical ability to lift up to 75 lbs unassisted.

What We Offer You

• Company vehicle and gas card included.
• Competitive hourly compensation starting at $25/hour with an opportunity for increase once training is completed.
• Mileage Reimbursement – we’ll ensure you’re compensated for your travel.
• 401K Plan with Company Match.
• Comprehensive Health Benefits – Medical, vision, dental, and supplemental life insurance to keep you and your family healthy.
• PTO – enjoy paid time off for vacation, sick days, and holidays—life is about balance.
• Student Loan Repayment Program.
• Employee Perks Program – discounts and special offers just for being part of our Renewal family.

Schedule

• Work Monday to Friday, with every other Saturday off—keeping your weekends free for personal time!

Ready to Elevate Your Career?

If you’re passionate about construction and customer satisfaction, we want you on our team! Join Renewal by Andersen and contribute to our mission of providing a better window and door replacement experience. Apply today and let’s build something great together!

DISCLAIMER

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

Seniority level

Entry level

Employment type

Full-time