Wi-Fi Field Operations Lead

Boingo Wireless, Inc.; Kansas City (KS); Vor Ort; USD 90.000 - 120.000; Vollzeit

Benefits dieser Stelle

Health benefits

Annual bonus plan

Unlimited vacation

Tuition reimbursement

Zusammenfassung

Boingo Wireless, Inc. is seeking a Field Operations Manager - Wi‑Fi to lead on‑site Wi‑Fi installation programs across Kansas City, KS.

The role requires coordinating with customers, field engineers, and subcontractors to meet schedules, budgets, and quality standards. The ideal candidate has a Bachelor’s degree (or 3–5 years in operations management), hands‑on experience with Ruckus and Cisco equipment, and strong communication skills.

Qualifikationen

• Bachelor's degree preferred or 3–5 years operations management experience in telecom/Wi‑Fi installations.
• Experience with Wi‑Fi access points and wireless controllers, especially Ruckus and Cisco.
• Ability to gather data, analyze, and implement solutions with customers and teams.

Aufgaben

• Plan and manage Wi‑Fi installations at various venues in Kansas City, KS.
• Inform customers about service and installation activities; conduct site surveys.
• Oversee installation drawings, subcontractor bids, schedules, and SOWs.
• Monitor subcontractor performance; ensure safety, budget, and quality standards.
• Coordinate access to sites, test networks, and support field engineers.
• Support regional marketing campaigns and 24‑hour on‑call coverage.

Kenntnisse

Project management

Site surveys

Vendor coordination

Technical troubleshooting

Communication

Ausbildung

Bachelor's degree preferred

3-5 years operations management experience

Tools

Microsoft Office

Visio

Windows

MacOS

Ruckus equipment

Cisco equipment

DHCP

DNS

Jobbeschreibung

Boingo Wireless, Inc. is seeking a Field Operations Manager - Wi‑Fi to lead on‑site Wi‑Fi installation programs across Kansas City, KS.

The role requires coordinating with customers, field engineers, and subcontractors to meet schedules, budgets, and quality standards. The ideal candidate has a Bachelor’s degree (or 3–5 years in operations management), hands‑on experience with Ruckus and Cisco equipment, and strong communication skills.