Field Network Technician — Wireless & Fiber Expert

Boingo Wireless

El Paso (TX)

On-site

USD 50,000 - 75,000

Full time

14 days+

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Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) match

Unlimited vacation

Parental leave

Job summary

Boingo Wireless seeks a Field Network Technician to diagnose, repair, and support wireless network services in military housing environments. You will work with Wireless Access Points, enterprise switches, fiber and structured cabling, ensuring high-quality service during field visits and dispatches.

The role emphasizes hands-on installation, maintenance, and problem-solving in outdoor settings, with occasional weekend or night work.

Qualifications

2+ years field experience installing structured cabling (Fiber, Cat5, Cat6) in commercial settings.
Experience in mechanical and fusion splicing.
Experience installing and supporting network equipment (VOIP, WAPs, cameras, IP surveillance, etc.).
Ability to work outdoors in all weather; occasional weekends/nights.

Responsibilities

Diagnose, repair, and provide technical support for Wireless Access Points, enterprise switches, cabling, and network hardware in MDUs.
Perform network maintenance to avoid outages and service interruptions.
Install and repair fiber distribution infrastructure.
Provide quality service and customer support during field visits or dispatches.
Assist in installation/activation of building infrastructure including wiring, fiber optics, data and video electronics.
Troubleshoot with end-users to support Boingo's customer service mission.