Field Network Technician (Hybrid) — Wireless & Fiber Expert

Boingo Wireless, Inc.; El Paso (TX); On-site; USD 52,000 - 76,000; Full time

Job summary

Boingo Wireless is seeking a Field Network Technician in El Paso, TX to diagnose, repair, and support wireless network services in multifamily housing environments, delivering reliable connectivity and exceptional service. You will work with wireless APs, switches, fiber, and cabling while representing Boingo with clients.

You will install, configure, and maintain network equipment, perform regular maintenance to prevent outages, and assist in building infrastructure activations.

Qualifications

• 2+ years field experience installing structured cabling and network gear in commercial settings.
• Experience with fiber fusion splicing.
• Experience installing VOIP, WAPs, cameras, security and data networks.
• Willing to work outdoors in all weather; occasional weekends/nights.

Responsibilities

• Diagnose, repair, and provide technical support with Wireless Access Points, Enterprise Switches, structured cabling, fiber optic cabling, and network hardware in MDU environments
• Perform network maintenance to alleviate system outages including distribution systems and hardware
• Install and repair fiber distribution infrastructure
• Provide quality service and customer support during field visits or dispatches
• Participate in installation and activation of building infrastructure including wiring systems, fiber optics, data and video electronics
• Problem-solve with end-users and support the organization's mission to deliver exceptional customer service

Skills

Structured cabling (Fiber/Cat5/Cat6)

Mechanical & fusion splicing

Network equipment installation

Outdoor work & odd hours

Job description

Boingo Wireless is seeking a Field Network Technician in El Paso, TX to diagnose, repair, and support wireless network services in multifamily housing environments, delivering reliable connectivity and exceptional service. You will work with wireless APs, switches, fiber, and cabling while representing Boingo with clients.

You will install, configure, and maintain network equipment, perform regular maintenance to prevent outages, and assist in building infrastructure activations.