White-Glove QuickBooks Support Specialist

Foundever; Morristown (TN); On-site; USD 38,000 - 42,000; Full time

Benefits offered by this job

Paid training

Medical benefits

401K retirement plan

Employee discounts

Referral bonuses

Career development opportunities

Job summary

Foundever is seeking an Account Resolution Specialist in Morristown, TN, to deliver exceptional support on accounting and tax platforms. You will guide customers through QuickBooks features and ensure a premium customer service experience.

This full-time position offers competitive hourly pay, comprehensive training, and a benefits package including medical, dental, vision, and a 401K retirement plan.

Qualifications

• Experience with QuickBooks Online required.
• Proven customer service experience preferred.
• Exceptional verbal and written communication skills.

Responsibilities

• Support QuickBooks Online Accountant customers through inbound calls.
• Provide a white-glove customer service experience.
• Guide customers through QuickBooks features.

Skills

QuickBooks Online

Customer service experience

Communication skills

Problem-solving skills

Basic financial concepts

Education

Certified in QuickBooks ProAdvisor

Job description

Foundever is seeking an Account Resolution Specialist in Morristown, TN, to deliver exceptional support on accounting and tax platforms. You will guide customers through QuickBooks features and ensure a premium customer service experience.

This full-time position offers competitive hourly pay, comprehensive training, and a benefits package including medical, dental, vision, and a 401K retirement plan.