On-Site Technical Customer Support Specialist

VetJobs; Morristown (TN); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401k with company match

Paid training

Employee discounts

Referral bonuses

Internal mobility

EAP

Job summary

Foundever in Morristown, TN is hiring for a Technical Customer Service Associate. You will deliver personalized support for customers across accounting and tax platforms, with paid training and clear paths for advancement.

The role is on-site, requires a High School Diploma or GED, and you must be 18+ with the ability to multitask across screens in a fast-paced environment. Join a team that values development and service excellence.

Qualifications

• Must multitask across screens while assisting customers.
• Ability to work in a fast-paced environment.
• Must be 18+ years of age and have a High School diploma or GED.
• Must pass a criminal background check.

Responsibilities

• Handle inbound customer service calls.
• Engage with customers via voice, chat and email to improve satisfaction.
• Navigate multiple systems and tools to assist customers.
• Recommend product solutions tailored to customer needs.

Skills

Multitasking

Fast-paced environment

18+ years old

High School Diploma or GED

Customer service

Communication skills

Education

High School Diploma or GED

Job description

Foundever in Morristown, TN is hiring for a Technical Customer Service Associate. You will deliver personalized support for customers across accounting and tax platforms, with paid training and clear paths for advancement.

The role is on-site, requires a High School Diploma or GED, and you must be 18+ with the ability to multitask across screens in a fast-paced environment. Join a team that values development and service excellence.