White-Glove Furniture Delivery & Experience Specialist

Kimbrells; Gaffney (SC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

401(k)

401(k) matching

Dental insurance

Employee discounts

Job summary

Kimbrell’s Furniture seeks a Delivery & Customer Experience Specialist in the United States, with a focus on safe, high-quality furniture delivery and setup in customers’ homes. The role also supports showroom and warehouse activities to ensure a seamless, customer-centric experience.

The position emphasizes exceptional service, brand representation, and collaboration with store teams. Weekend availability may be required; bilingual ability is a plus depending on staffing needs.

Qualifications

• High school diploma or equivalent preferred or equivalent experience.
• Valid driver’s license with acceptable driving record.
• Ability to lift and carry 10–100+ pounds regularly.
• Comfort with indoor/outdoor environments and varying conditions.

Responsibilities

• Deliver, assemble, and set up furniture in customers’ homes with care and professionalism.
• Safely load, secure, transport, and protect customer homes and property.
• Verify delivery accuracy and obtain customer signatures; confirm satisfaction.
• Document damaged or missing items and elevate concerns as needed.
• Provide exceptional customer service and represent the brand professionally.
• Support showroom operations by merchandising and maintaining displays.

Skills

Customer service

White-glove service

Mechanical aptitude

Attention to detail

Problem solving

Independent work

Time management

Professional demeanor

Education

High school diploma or equivalent

Job description

Kimbrell’s Furniture seeks a Delivery & Customer Experience Specialist in the United States, with a focus on safe, high-quality furniture delivery and setup in customers’ homes. The role also supports showroom and warehouse activities to ensure a seamless, customer-centric experience.

The position emphasizes exceptional service, brand representation, and collaboration with store teams. Weekend availability may be required; bilingual ability is a plus depending on staffing needs.