White-Glove Furniture Delivery & Experience Specialist

Kimbrell’s Home Furnishings (Furniture Distributors, Inc.); Hamilton Township (NJ); Presencial; USD 25.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Paid time off

Training & development

Vision insurance

401(k)

401(k) matching

Dental insurance

Employee discounts

Descripción de la vacante

Kimbrell’s Home Furnishings (Furniture Distributors, Inc.) is seeking a Delivery & Customer Experience Specialist to safely deliver and set up furniture in customers’ homes while delivering a high-quality white-glove experience. The role also supports showroom operations, warehouse tasks, and customer account activities to ensure a seamless customer-centric experience across all interactions.

The position emphasizes careful handling, professional representation of the brand, and collaboration

Formación

• Demonstrates strong customer service skills.
• Able to handle physical tasks (lift, load, set up furniture).
• Good communication and professionalism.

Responsabilidades

• Deliver, assemble, and set up furniture in customers' homes with care and professionalism.
• Safely load, secure, transport, and protect homes and property.
• Verify delivery accuracy and obtain customer signatures; confirm satisfaction.
• Document and report damaged or missing items; escalate concerns as needed.
• Provide exceptional customer service and represent the brand professionally.
• Support showroom operations with merchandising and displays; maintain orderliness.
• Assist with inventory movement between warehouse and showroom.
• Support warehouse activities including receiving, staging, and organizing merchandise.
• Assist with customer account follow-ups, collections, and repossessions per policy.
• Operate delivery vehicles safely and perform routine inspections.
• Assess and document service issues and communicate findings to management.
• Perform other duties as assigned.

Descripción del empleo

Kimbrell’s Home Furnishings (Furniture Distributors, Inc.) is seeking a Delivery & Customer Experience Specialist to safely deliver and set up furniture in customers’ homes while delivering a high-quality white-glove experience. The role also supports showroom operations, warehouse tasks, and customer account activities to ensure a seamless customer-centric experience across all interactions.

The position emphasizes careful handling, professional representation of the brand, and collaboration