White-Glove Furniture Delivery & Experience Pro

Kimbrells; Anderson (SC); Vor Ort; USD 42.000 - 62.000; Vollzeit

Benefits dieser Stelle

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

401(k)

401(k) matching

Dental insurance

Employee discounts

Zusammenfassung

Kimbrell’s Furniture is seeking a Delivery & Customer Experience Specialist to safely deliver and set up furniture in customers’ homes while delivering a white-glove experience. This role also supports showroom operations and warehouse activities to ensure a seamless, customer-centric journey.

The position requires a valid driver's license, the ability to lift 10–100+ pounds, and availability for full-time work including weekends.

Qualifikationen

• High school diploma or equivalent preferred; equivalent combination of education and experience will be considered.
• Valid driver’s license with an acceptable driving record.
• Ability to lift and carry 10–100+ pounds regularly.
• Physical ability to bend, lift, push, and pull frequently.
• Availability for full-time work, including weekends as needed.
• Bilingual English-Spanish ability may be a plus based on store staffing needs.

Aufgaben

• Deliver, assemble, and set up furniture in customers’ homes with a high level of care and professionalism.
• Safely load, secure, transport, and maneuver merchandise while protecting customer homes and property.
• Verify delivery accuracy, obtain customer signatures, and confirm satisfaction with delivered products.
• Document and report damaged or missing items and elevate customer concerns as needed.
• Provide exceptional customer service and represent the brand professionally in all interactions.
• Support showroom operations by merchandising, moving, and maintaining clean, organized, and visually appealing displays.
• Assist with inventory movement between warehouse and showroom and help maintain accurate product placement.
• Support warehouse activities including receiving, staging, and organizing merchandise.
• Assist with customer account follow-ups, collection efforts, and authorized repossessions in compliance with company policies.
• Operate delivery vehicles safely, perform routine inspections, and report maintenance needs.
• Assess and document service issues, capturing detailed information and communicating findings to management.
• Perform other duties as assigned.

Kenntnisse

Customer service

Communication skills

Teamwork

Independent work

Time management

Attention to detail

Problem solving

Ausbildung

High school diploma or equivalent

Tools

Vehicle operation

Jobbeschreibung

Kimbrell’s Furniture is seeking a Delivery & Customer Experience Specialist to safely deliver and set up furniture in customers’ homes while delivering a white-glove experience. This role also supports showroom operations and warehouse activities to ensure a seamless, customer-centric journey.

The position requires a valid driver's license, the ability to lift 10–100+ pounds, and availability for full-time work including weekends.