White-Glove Executive IT Support Specialist

Shield AI; Wichita (KS); On-site; USD 65,000 - 90,000; Full time

Job summary

Shield AI is seeking an Associate Systems Administrator to provide day-to-day enterprise end-user IT support, systems administration, infrastructure maintenance, and asset lifecycle support from our Overland Park, KS office.

The role focuses on delivering white-glove technical support to employees, with emphasis on executive users, assistants, board-facing support, and visiting leaders in a fast-paced enterprise environment.

Qualifications

• Solid technical troubleshooting skills.
• Customer-focused approach to support multiple users in a fast-paced enterprise environment.

Responsibilities

• day-to-day enterprise end-user IT support, systems administration, infrastructure maintenance, and asset lifecycle support.
• white-glove technical support to employees, focusing on executive users, executive assistants, board-facing support needs, and visiting leaders.

Skills

Technical troubleshooting

Customer-focused

Executive support

Job description

Shield AI is seeking an Associate Systems Administrator to provide day-to-day enterprise end-user IT support, systems administration, infrastructure maintenance, and asset lifecycle support from our Overland Park, KS office.

The role focuses on delivering white-glove technical support to employees, with emphasis on executive users, assistants, board-facing support, and visiting leaders in a fast-paced enterprise environment.