Associate Systems Administrator (R5874)

Shield AI; Wichita (KS); In loco; USD 65.000 - 90.000; Tempo pieno

Descrizione del lavoro

Shield AI is seeking an Associate Systems Administrator to provide day-to-day enterprise end-user IT support, systems administration, infrastructure maintenance, and asset lifecycle support from our Overland Park, KS office.

The role focuses on delivering white-glove technical support to employees, with emphasis on executive users, assistants, board-facing support, and visiting leaders in a fast-paced enterprise environment.

Competenze

• Solid technical troubleshooting skills.
• Customer-focused approach to support multiple users in a fast-paced enterprise environment.

Mansioni

• day-to-day enterprise end-user IT support, systems administration, infrastructure maintenance, and asset lifecycle support.
• white-glove technical support to employees, focusing on executive users, executive assistants, board-facing support needs, and visiting leaders.

Conoscenze

Technical troubleshooting

Customer-focused

Executive support

Descrizione del lavoro

Job Description

Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BATaircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visitwww.shield.ai. Follow Shield AI onLinkedIn,X,Instagram, andYouTube.

This position will be based in our Overland Park, KS office.

The Associate Systems Administrator provides day-to-day enterprise end-user IT support, systems administration, infrastructure maintenance, and asset lifecycle support. This role is responsible for helping maintain a secure, reliable, and efficient IT environment by delivering white-glove technical support to employees, with particular focus on executive users, executive assistants, board-facing support needs, and visiting leaders. The ideal candidate combines solid technical troubleshooting skills, sound judgment within established processes, and a customer-focused approach, and operates effectively in a fast-paced enterprise environment.