Associate Systems Administrator (R5698)

Shield AI; Wichita (KS); In loco; USD 65.000 - 85.000; Tempo pieno

Descrizione del lavoro

Shield AI in the United States is seeking an Associate Systems Administrator to join our Newton, Kansas office. You will provide day-to-day enterprise end-user IT support, systems administration, and infrastructure maintenance to keep a secure, reliable environment.

The role emphasizes white-glove technical support for employees, with focus on executive users and visiting leaders, and requires sound judgment and customer-focused problem solving in a fast-paced enterprise setting.

Descrizione del lavoro

Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube.

Job Description:

This position will be based in our Newton, KS location. The Associate Systems Administrator provides day-to-day enterprise end-user IT support, systems administration, infrastructure maintenance, and asset lifecycle support. This role is responsible for helping maintain a secure, reliable, and efficient IT environment by delivering white-glove technical support to employees, with particular focus on executive users, executive assistants, board-facing support needs, and visiting leaders. The ideal candidate combines solid technical troubleshooting skills, sound judgment within established processes, and a customer-focused approach, and operates effectively in a fast-paced enterprise environment.