WFM Solutions Architect - Techno-Functional Leader

Stryker Corporation; Boise (ID); On-site; Confidential; Full time

Job summary

CVS Health is seeking a seasoned Workforce Management Techno-Functional Expert to lead the design and delivery of enterprise-grade scheduling and labor forecasting capabilities. This role owns the end-to-end functional lifecycle across demand forecasting, staffing plans, and schedule generation—partnering closely with business stakeholders, product, engineering, and vendors.

The ideal candidate brings hands-on expertise configuring WFM platforms (Infor, UKG, Legion), and a strong grasp of

Qualifications

• 7+ years delivering Workforce Management solutions with deep expertise in forecasting, staffing, and scheduling.

Responsibilities

• Lead discovery workshops with business stakeholders to understand demand drivers, staffing strategies, and scheduling pain points; translate findings into actionable requirements.

Skills

Workforce Management

Forecasting

Staffing

Scheduling

Stakeholder leadership

Education

Bachelor's degree

Tools

Infor WFM/Workbrain

UKG

Legion

Job description

CVS Health is seeking a seasoned Workforce Management Techno-Functional Expert to lead the design and delivery of enterprise-grade scheduling and labor forecasting capabilities. This role owns the end-to-end functional lifecycle across demand forecasting, staffing plans, and schedule generation—partnering closely with business stakeholders, product, engineering, and vendors.

The ideal candidate brings hands-on expertise configuring WFM platforms (Infor, UKG, Legion), and a strong grasp of