WF Development Specialist 2 - LMS & Automation Onsite

ARTSMARTUK LTD.; Banks (ID); On-site; USD 70,000 - 95,000; Full time

Job summary

Object Technology Solutions, Inc. in Idaho is seeking a WF Development Specialist 2 for an onsite role. The position focuses on workforce development, learning operations, and end-user support across multiple enterprise platforms.

The role emphasizes solving recurring requests, automating processes, and improving learning workflows, with about half of the time spent on customer support and half on automation initiatives.

Qualifications

• Experience in workforce development or learning technology.
• Proven customer-facing support experience in high-volume environments.
• Comfort with multiple enterprise LMS/LXP platforms.
• Strong problem-solving and process-improvement mindset.

Responsibilities

• Provide customer support and manage requests (approximately 50%).
• Develop automation and process-improvement solutions (approximately 50%).
• Support learning platforms and training workflows for workforce development.

Skills

Workforce development

Learning operations

Customer support

ServiceNow

LMS administration

LXP support

Process improvement

Automation mindset

Automation solutions

Tools

ServiceNow

Workday Learning

Degreed

Job description

Object Technology Solutions, Inc. in Idaho is seeking a WF Development Specialist 2 for an onsite role. The position focuses on workforce development, learning operations, and end-user support across multiple enterprise platforms.

The role emphasizes solving recurring requests, automating processes, and improving learning workflows, with about half of the time spent on customer support and half on automation initiatives.