WF Development Specialist 2_USD

Cypress HCM; Boise (ID); On-site; USD 37,360 - 45,267; Full time

Job summary

A staffing solutions firm is seeking a Training and Documentation Specialist in Boise, ID, to enhance their workforce development efforts. This role involves maintaining technical documentation, facilitating training, and managing documentation systems while acting as a subject matter expert. Candidates should possess a bachelor's degree and have five years of technical documentation experience. Preferred qualifications include expertise with advanced documentation software and experience in high-volume manufacturing, particularly in semiconductors.

Qualifications

• 5 years of technical documentation experience.
• 3 years of workforce development experience.
• Experience with high-volume manufacturing in semiconductor domain is a plus.

Responsibilities

• Innovate best practices for managing documents and training.
• Create and manage technical documentation.
• Administer system for document storage and access.
• Facilitate training sessions and maintain materials.

Skills

Technical documentation

Training management

Data analysis

Document management

Education

Bachelor’s degree or equivalent practical experience

Tools

MadCap Flare

FrameMaker

Microsoft Office

SharePoint

Job description

Overview

Reporting to the Workforce Development (WFD) Supervisor of Training and Documentation Administration (TDA), you will have the opportunity to be at the forefront of expansion efforts in Idaho supporting the Idaho US expansion and later the NY expansion. Come join a great team focused on helping team members grow in their careers!

As a Training and Documentation specialist, you will maintain technical documentation, manage documentation systems, and support the learning management system (LMS). You may also facilitate training; maintain training records, materials, and forms; and serve as the team’s subject matter expert (SME) on assigned documentation systems.

Duties

• Innovate and apply best-known methods (BKMs) for managing documents and training, documentation systems, automation, and projects.
• Create, edit, and archive documents, graphics, and images using appropriate standards, styles, templates, and software.
• Administer file storage repositories, apply appropriate metadata, and monitor and process access requests.
• Manage controlled documentation systems for change management and periodic document review.
• Create, maintain, and archive on-the-job training certifications in the learning management system (LMS).
• Extract, categorize, and analyze data; develop graphs, charts, and reports to support decision making.
• Define and manage documentation projects to support organizational goals; create the project charter, identify and execute work breakdown structure, prepare status reports and recovery plans, and monitor project execution.

Requirements

• Bachelor’s degree or equivalent practical experience.
• 5 years of technical documentation experience.
• 3 years of workforce development experience.
• Preferred Qualifications:
  • Expertise using advanced documentation authoring software (such as MadCap Flare or FrameMaker)
  • Expertise using Microsoft Office products (Word, Excel, and PowerPoint).
  • Experience managing SharePoint lists and libraries.
  • Experience documenting PSM/RMP systems.
  • 5 years of experience with a high-volume manufacturing and production site (preference for semiconductor domain).

Compensation

• $27.12 - 32.86/hr W‑2

Req ID

• 5880