Westin San Diego - Front Desk Agent

Aimbridge Hospitality; San Diego (CA); On-site; Full time

Job summary

Join a leading hospitality company as a Front Desk Agent in San Diego. In this entry-level role, you will provide exceptional customer service, manage guest interactions, and ensure a seamless experience for all guests. Ideal candidates will have a high school diploma and a passion for hospitality. Enjoy a competitive pay range and comprehensive benefits after an initial waiting period.

Benefits

Daily Pay

Medical Coverage

Dental Coverage

Vision Coverage

Short-Term Disability

Long-Term Disability

Life Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Qualifications

• Experience in a hotel or related field preferred.

Responsibilities

• Manage guest interactions and maintain front desk operations.
• Deliver exceptional guest service and enhance satisfaction.
• Handle reservations, check-ins, and check-outs efficiently.

Skills

Customer Service Excellence

Communication

Problem-Solving

Multitasking Ability

Financial Skills

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office suite

Job description

Join to apply for the Westin San Diego - Front Desk Agent role at Aimbridge Hospitality

6 days ago Be among the first 25 applicants

Aimbridge Hospitality provided pay range

This range is provided by Aimbridge Hospitality. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$17.00/hr - $20.00/hr

Join Our Team as a Front Desk Agent!

About Us

The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine.

Key Skills/Responsibilities

• Customer Service Excellence: Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction.
• Communication: Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members.
• Problem-Solving: Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns.
• Multitasking Ability: Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs.
• Financial Skills: Work with and understand financial information, performing basic arithmetic functions as needed.

Education & Experience

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

Application deadline for Colorado positions:

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing
• Hospitality

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