Springhill Suites Chula Vista - Front Desk Agent

Evolution Hospitality; Chula Vista (CA); On-site; Full time

Job summary

Join a leading hospitality company as a Front Desk Agent at Springhill Suites Chula Vista. This role focuses on delivering exceptional customer service, managing guest interactions, and ensuring smooth front desk operations. Ideal candidates will have a high school diploma and experience in hospitality. Enjoy a range of benefits including medical insurance and a 401k plan.

Benefits

Daily Pay

Medical Insurance

Dental Insurance

Vision Insurance

Disability Income

Life Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Qualifications

• High school diploma or equivalent; hotel or related experience preferred.
• Familiarity with hotel management software.

Responsibilities

• Provide outstanding service and enhance guest satisfaction.
• Convey information effectively and address inquiries promptly.
• Evaluate and resolve guest concerns efficiently.

Skills

Customer Service

Communication

Problem-Solving

Multitasking

Financial Skills

Education

High school diploma

Tools

Microsoft Office

Job description

Springhill Suites Chula Vista - Front Desk Agent

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Job Details

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Pay Range

This range is provided by Evolution Hospitality. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$16.00/hr - $19.00/hr

Role Overview

Join Our Team as a Front Desk Agent!

About Us

The Front Desk Agent is the shining star of our guest experience, mastering customer service and communication to create a seamless and inviting stay. This role manages guest interactions and ensures smooth front desk operations.

Key Responsibilities

• Customer Service Excellence: Provide outstanding service, maintain a friendly demeanor, and enhance guest satisfaction.
• Communication: Convey information effectively, address inquiries promptly, and communicate clearly with guests and team members.
• Problem-Solving: Evaluate and resolve guest concerns efficiently.
• Multitasking: Handle reservations, check-ins, check-outs, and other tasks simultaneously.
• Financial Skills: Understand and work with financial information, perform basic arithmetic as needed.

Qualifications

• High school diploma or equivalent; hotel or related experience preferred.
• Familiarity with hotel management software and Microsoft Office.

Benefits

Eligible full-time employees can access a benefits package including:

• Daily Pay (ask your recruiter for details)
• Medical, Dental, and Vision insurance
• Disability Income
• Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

About the Property

SpringHill Suites by Marriott offers spacious suites, modern amenities, free Wi-Fi, pools, fitness centers, 24/7 Market, and complimentary breakfast, perfect for business and leisure travelers.

About Evolution Hospitality

Evolution Hospitality creates unique lifestyle hotel experiences, focusing on culture and results, with a team committed to personal and professional growth.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Hospitality
• Industry: Hospitality