Sales Account Manager - Paper Services

ANDRITZ AG; California; Remote; USD 110,000 - 160,000; Full time

Benefits offered by this job

Health, dental and vision benefits

Retirement savings program

Paid time off and holidays

Remote-based role

Job summary

ANDRITZ AG is seeking a Service Account Manager for the Western United States. This remote-based role requires up to 80% travel to customer sites, mills, and facilities, supporting paper service products and solutions.

You will build strong relationships with paper mills, identify opportunities, and deliver value across ANDRITZ's service offerings. The ideal candidate has sales and account management experience in the pulp and paper industry, with a engineering background and CRM proficiency.

Qualifications

• Bachelor's degree in Engineering or equivalent required.
• Experience in the pulp and paper industry is preferred.
• Proven ability to build and maintain long-term customer relationships.

Responsibilities

• Develop, manage, and grow customer relationships throughout the Western U.S.
• Identify and pursue sales opportunities across ANDRITZ Paper Service products and solutions.
• Serve as a trusted advisor by understanding customer operations, challenges, and objectives.
• Collaborate with engineering, service, project management, and product teams to deliver customer-focused solutions.
• Lead customer meetings, technical discussions, and account reviews.
• Maintain territory plans, forecasts, and customer activity in CRM.

Skills

Relationship building

Account management

Sales

Travel readiness

Education

Bachelor's degree in Engineering

Tools

CRM systems

Job description

Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping the future of the world we live in. Remote | Western United States (CA, AZ, NM, NV, OR, WA, MT)

Travel Required: Up to 80%

Join ANDRITZ and Help Drive the Future of the Paper Industry

Every day, ANDRITZ delivers innovative solutions that help customers improve performance, reliability, and sustainability. We are seeking a highly motivated Service Account Manager (SAM) to join our growing Paper Services team and support customers throughout the Western United States.

This role is ideal for an experienced sales and account management professional with a strong background in the pulp and paper industry who enjoys building relationships, solving customer challenges, and driving business growth. As a trusted advisor, you will work closely with paper mills and manufacturing operations to identify opportunities, improve performance, and deliver value through ANDRITZ's industry-leading service solutions.

• Comprehensive health, dental, and vision benefits


• Retirement savings program


• Paid time off and company holidays


• Remote-based role with significant customer engagement and business impact

• Develop, manage, and grow customer relationships throughout the Western U.Identify and pursue sales opportunities across ANDRITZ Paper Service products and solutions.


• Serve as a trusted advisor by understanding customer operations, challenges, and business objectives.


• Collaborate with engineering, service, project management, and product teams to deliver customer-focused solutions.


• Lead customer meetings, technical discussions, presentations, and account reviews.


• Maintain territory plans, forecasts, opportunity pipelines, and customer activity within CRM systems.


• Monitor customer satisfaction and implement strategies that support long-term account growth and retention.

• Bachelor's degree in Engineering or an equivalent combination of education and industry experience.


• Knowledge of ANDRITZ Stock Preparation and Paper Machine Service product lines.


• Proven ability to build and maintain long-term customer relationships.


• Strong organizational and time management skills.


• Proficiency with CRM systems and sales management tools.


• Ability and willingness to travel extensively throughout the assigned territory (approximately 80%).


• Sales, business development, or account management experience within the pulp and paper industry.


• Established relationships with paper industry customers throughout the Western United States.


• Demonstrated success driving sales growth and meeting territory objectives.


• Experience supporting industrial manufacturing or process industries.

This home-office-based position requires frequent travel to customer sites, mills, and manufacturing facilities throughout the Western United States. When visiting customer facilities, employees may be exposed to industrial environments including varying temperatures, dust, noise, moving equipment, and production operations. Appropriate personal protective equipment (PPE) is required.

Previous DUI convictions may impact the ability to travel to Canada for business purposes.

Legal status to work in the US is required

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.